# Osvi AI

> Osvi builds long-horizon AI agents for customer operations. Agent teams coordinate voice, WhatsApp, email, chat, web, and authorized business systems across days until a customer outcome is complete.

## Products
- Journey: https://www.osvi.ai/journey
- Conductor: https://www.osvi.ai/conductor
- Agents: https://www.osvi.ai/agents
- Observability: https://www.osvi.ai/observability
- Evals: https://www.osvi.ai/evals

## Industries
- E-commerce: https://www.osvi.ai/industries/ecommerce
- Technology: https://www.osvi.ai/industries/technology
- Healthcare: https://www.osvi.ai/industries/healthcare
- Logistics: https://www.osvi.ai/industries/logistics
- Hiring: https://www.osvi.ai/industries/hiring
- Hospitality: https://www.osvi.ai/industries/hospitality

## Customer examples
- Domino's: voice and WhatsApp support resolution with shared context.
- Zostel: booking recovery across chat and voice without repeated questions.
- Unstop: candidate outreach, screening, scheduling, and follow-up.

## Documentation and company
- Documentation: https://docs.osvi.ai/
- About: https://www.osvi.ai/about
- Integrations: https://www.osvi.ai/integrations
- Request a demo: https://www.osvi.ai/contact

## Articles
- Voice bots vs Long-Horizon Agents: When One Call Isn't the Outcome: https://www.osvi.ai/blogs/voice-ai-vs-long-horizon-agents
- Why Your Voice AI Feels Slow: The Complete Guide to Latency Optimization: https://www.osvi.ai/blogs/why-voice-ai-feels-slow
- Inbound vs Outbound Voice AI: Where Complexity Meets Opportunity: https://www.osvi.ai/blogs/inbound-outbound-agents
- Beyond the Monolithic Prompt: Why We Built Agent Flows for Voice AI: https://www.osvi.ai/blogs/agent-flows