# Osvi AI

> Osvi builds long-horizon AI agents for customer operations. Agent teams coordinate voice, WhatsApp, email, chat, web, and authorized business systems across days until a customer outcome is complete.

## Products
- Journey: https://www.osvi.ai/journey
- Conductor: https://www.osvi.ai/conductor
- Agents: https://www.osvi.ai/agents
- Observability: https://www.osvi.ai/observability
- Evals: https://www.osvi.ai/evals

## Industries
- E-commerce: https://www.osvi.ai/industries/ecommerce
- Technology: https://www.osvi.ai/industries/technology
- Healthcare: https://www.osvi.ai/industries/healthcare
- Logistics: https://www.osvi.ai/industries/logistics
- Hiring: https://www.osvi.ai/industries/hiring
- Hospitality: https://www.osvi.ai/industries/hospitality

## Customer examples
- Domino's: Coordinate rider hiring, finance reconciliation, and customer feedback across voice, WhatsApp, email, chat, and connected business systems.
- Zostel: Handle booking journeys, customer support, and new guest outreach across channels without making guests repeat information.
- Cashfree: Recover failed card payments, run collection journeys, and send timely payment reminders across voice, WhatsApp, email, and connected systems.

## Customer case studies
- Domino's: https://www.osvi.ai/case-studies/dominos
- CK Birla Fertility & IVF: https://www.osvi.ai/case-studies/ck-birla
- AECC India: https://www.osvi.ai/case-studies/aecc
- HirePro: https://www.osvi.ai/case-studies/hirepro

## Documentation and company
- AI info — official company and product reference: https://www.osvi.ai/ai-info
- Documentation: https://docs.osvi.ai/
- About: https://www.osvi.ai/about
- Integrations: https://www.osvi.ai/integrations
- Pricing: https://www.osvi.ai/pricing
- Request a demo: https://www.osvi.ai/contact

## Articles
- Voice bots vs Long-Horizon Agents: When One Call Isn't the Outcome: https://www.osvi.ai/blogs/voice-ai-vs-long-horizon-agents
- Why Your Voice AI Feels Slow: The Complete Guide to Latency Optimization: https://www.osvi.ai/blogs/why-voice-ai-feels-slow
- Inbound vs Outbound Voice AI: Where Complexity Meets Opportunity: https://www.osvi.ai/blogs/inbound-outbound-agents
- Beyond the Monolithic Prompt: Why We Built Agent Flows for Voice AI: https://www.osvi.ai/blogs/agent-flows