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Osvi vs Akia for hotel calls and guest messages

Osvi lets any hotel add its AI phone receptionist at $0.053 a minute and shows its plan prices up front, from $59 a month. Akia keeps AI Voice for its top plan, Max, and prices each plan through sales. Osvi works with all major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERA.

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Phone AI on any planPublished pricesCalls back unpaid quotes

Osvi or Akia: which is better for your hotel?

Osvi. Akia puts AI Voice on its top plan, Max, and quotes every plan through sales. Osvi adds the receptionist to any plan at $0.053 a minute, publishes its prices from $59 a month, and calls back guests who leave a quote unpaid.

Phone AI on any plan

A hotel on Osvi's $59 Starter plan can add the AI receptionist and pay by the minute. Akia's AI Voice comes with Max, its top plan.

Prices before the demo

Osvi publishes its plans in USD, GBP, EUR and INR. Akia's Basic, Pro and Max plans each say "Talk to Sales", with no billing unit given.

Calls back unpaid quotes

Osvi's receptionist rings guests whose quote or payment link hasn't converted before it expires, and sends a fresh link on WhatsApp if the old one lapsed.

Osvi vs Akia: features and pricing

Osvi and Akia compared on channels, hotel systems and pricing
FeatureOsviAkia
Built forHotels, hostels and hotel groupsHotels and vacation rentals
AI phone receptionistIts own AI on any plan: answers 24/7, quotes live rates, takes the reservationAI Voice on the Max plan only, Akia's top tier
WhatsAppAnswers, quotes and books inside the chatIn the unified inbox
Website chatOn every planQuotes rates and sends a booking link
Instagram and MessengerFrom the Pro planIn the unified inbox
EmailFrom the Pro plan; replies from your own property data, and staff can take over any threadIn the unified inbox
Hotel PMS integrationsAll major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERAMews, Cloudbeds, Apaleo, Oracle Opera and others
Books rooms from live ratesQuotes live availability and creates the reservation in your PMSBooks rooms on calls; web chat sends a booking link
Payment links in the conversationSends the link in the chat, or on WhatsApp during a call, and chases unpaid onesTexts a payment link during calls
AI languages50+ languages, on calls and in chatTranslates guest messages; no language count published
Prices on its websiteStarter, Pro and Premium, in USD, GBP, EUR and INREvery plan says "Talk to Sales"
How it's pricedMonthly plan covering up to 5 rooms; calls billed by the minuteBasic, Pro and Max plans; billing unit not published
Starting price$59 a month for up to 5 rooms; $309 with WhatsApp and the PMS connection (billed yearly)Not published

Prices in USD before tax, November 2026. Akia details from Akia's pricing page; Osvi prices from our hotel plans.

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How Osvi and Akia differ

Osvi puts the AI receptionist on any plan

Osvi's AI receptionist can be added to any hotel plan and is billed by the minute, from $0.053. A small hotel can start with website chat and the phone line, then add WhatsApp and the PMS connection later.

Akia's AI Voice sits on the Max plan, Akia's top tier, so a hotel that wants Akia's AI on its phone line buys Max.

Osvi shows its prices before the demo

Osvi publishes its hotel plans in USD, GBP, EUR and INR: Starter $59, Pro $129 and Premium $309 a month on yearly billing, each covering up to 5 rooms, plus a one-time setup fee. See hotel plans.

Akia lists Basic, Pro and Max plans with a "Talk to Sales" button on each, and doesn't say whether it charges per room, per property or a flat fee.

Osvi keeps working after the first reply

Osvi's agents keep a booking moving over days. They call or message when a guest leaves a quote unpaid, price group stays across room types and meals in one chat, and hand anything that needs a person to your team as a ticket with the booking attached. See group bookings.

Each call the receptionist takes shows up with the recording, a summary, the details it collected and the transcript, so your team can check any booking the AI made.

Osvi vs Akia pricing

What a hotel pays

Osvi's hotel plans cost $59, $129 and $309 a month on yearly billing, or $65, $140 and $340 monthly, each covering up to 5 rooms, plus a one-time setup fee of $59, $399 or $649. We price larger properties by room count. A hotel that takes 300 calls a month at 3 minutes each pays about $48 for the receptionist's minutes.

Akia publishes no prices. Ask its sales team for the price for your property, whether AI Voice needs the Max plan in your case, and which modules cost extra.

Osvi vs Akia: questions

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Is Osvi better than Akia?

Yes, for hotels that want an AI receptionist without buying the top plan. Osvi adds it to any plan at $0.053 a minute and publishes its prices.

How much does Akia cost?

Akia doesn't publish prices. Its pricing page lists Basic, Pro and Max plans, each with a Talk to Sales button. Osvi's hotel plans start at $59 a month for up to 5 rooms, billed yearly.

Does Akia answer phone calls with AI?

Yes, on its Max plan only. Osvi's AI receptionist works on any plan, from $0.053 a minute.

Does Osvi work with my PMS?

Osvi works with all major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERA, and connects to others through custom APIs.

Can I see Osvi working before I buy?

Yes. Book a demo with your own guest questions, and we'll show you a working agent answering them before you sign up.

Compare Osvi with other tools.

Side-by-side comparisons with other hotel platforms and messaging tools.