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Osvi vs Quicktext (Quinta) for hotel chat, calls and bookings

Quicktext renamed itself Quinta in January 2026 and now leads with hotel data; its Velma chatbot answers guests in chat and passes them to your booking engine. Osvi answers phone calls as well as chat, books the room in the conversation and sends the payment link, from $59 a month.

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Answers phone callsBooks in the conversation50+ languages

Osvi or Quicktext (Quinta): which is better for your hotel?

Osvi. Velma doesn't take phone calls, and it sends guests who are ready to book to your booking engine. Osvi's agents answer calls and chats, create the reservation in the conversation and send the payment link, in more than 50 languages to Velma's 38.

Answers your phone

Osvi's AI receptionist takes calls 24/7 and books on the line. Quinta's homepage says Velma doesn't talk; Quinta feeds data to other companies' voice bots.

Finishes the booking in the chat

Osvi creates the reservation and sends the payment link in the conversation. Velma shows prices and availability, then sends the guest to your booking engine.

More languages

Osvi's agents speak more than 50 languages on calls and in chat. Velma speaks 38.

Osvi vs Quicktext (Quinta): features and pricing

Osvi and Quicktext (Quinta) compared on channels, hotel systems and pricing
FeatureOsviQuicktext (Quinta)
Built forHotels, hostels and hotel groupsHotels and chains; now led by its hotel data platform
AI phone receptionistIts own AI on any plan: answers 24/7, quotes live rates, takes the reservationVelma doesn't take calls; Quinta's data feeds other vendors' voice bots
WhatsAppAnswers, quotes and books inside the chatVelma answers on WhatsApp
Website chatOn every planVelma on the hotel website
Instagram and MessengerFrom the Pro planInstagram and Messenger
EmailFrom the Pro plan; replies from your own property data, and staff can take over any threadAutomated messages and campaigns; Velma doesn't chat by email
Hotel PMS integrationsAll major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERAApaleo, Mews, Opera and others; Cloudbeds listed as a booking engine
Books rooms from live ratesQuotes live availability and creates the reservation in your PMSShows prices and availability, then sends guests to the booking engine
Payment links in the conversationSends the link in the chat, or on WhatsApp during a call, and chases unpaid onesNot mentioned on Quinta's product pages
AI languages50+ languages, on calls and in chat38 languages
Prices on its websiteStarter, Pro and Premium, in USD, GBP, EUR and INRPrices its data service; no price for Velma
How it's pricedMonthly plan covering up to 5 rooms; calls billed by the minuteQuinta Data Services; billing unit not stated
Starting price$59 a month for up to 5 rooms; $309 with WhatsApp and the PMS connection (billed yearly)From $599 a month for the data service; no Velma price published

Prices in USD before tax, November 2026. Quicktext (Quinta) details from Quinta's pricing page; Osvi prices from our hotel plans.

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How Osvi and Quicktext (Quinta) differ

Osvi answers calls itself

Osvi's AI receptionist answers on your existing number or a new US number. It quotes live rates, takes the reservation and sends the payment link on WhatsApp during the call, from $0.053 a minute.

Quinta's homepage says Velma doesn't talk. Quinta supplies data to other companies' phone assistants and call-centre software.

Osvi finishes the booking in the conversation

Osvi's agents quote from your PMS, create the reservation and send the payment link in the same conversation. If the guest doesn't pay, the agent follows up before the quote expires.

With a booking-engine connection, Velma shows prices and availability and sends guests who are ready to book to the booking engine.

Osvi is built around the guest conversation

Osvi works on the conversation itself, across the phone, WhatsApp, website chat, Instagram, Messenger and email, connected to all major PMSs.

Since its rename, Quinta calls itself a hotel data platform. It manages hotel data for websites, OTAs and AI assistants, and Velma answers guests from that data.

Osvi vs Quicktext (Quinta) pricing

What a hotel pays

Osvi's hotel plans cost $59, $129 and $309 a month on yearly billing, each covering up to 5 rooms, plus a one-time setup fee of $59, $399 or $649. We price larger properties by room count. WhatsApp and the PMS connection come with Premium, and the phone receptionist is added to any plan from $0.053 a minute.

Quinta publishes one price, Quinta Data Services from $599 a month. It doesn't say whether that's per property, and it gives no separate price for Velma.

Osvi vs Quicktext (Quinta): questions

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What happened to Quicktext?

Quicktext renamed itself Quinta in January 2026, and quicktext.im now redirects to quinta.im. Its chatbot keeps the name Velma.

Is Osvi better than Velma?

Yes. Osvi answers calls as well as chats, finishes the booking in the conversation with a payment link, and speaks more than 50 languages to Velma's 38.

Does Velma answer phone calls?

No. Quinta's homepage says Velma doesn't talk, and Quinta feeds data to other vendors' phone assistants. Osvi has its own AI phone receptionist from $0.053 a minute.

How much does Quinta cost?

Quinta Data Services starts at $599 a month. Quinta doesn't publish a separate price for Velma or say whether the price is per property. Osvi's hotel plans start at $59 a month for up to 5 rooms, billed yearly.

Which PMSs do Osvi and Quinta work with?

Osvi works with all major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERA. Quinta lists Apaleo, Mews, Opera and others as PMS partners, and Cloudbeds as a booking engine.

Compare Osvi with other tools.

Side-by-side comparisons with other hotel platforms and messaging tools.