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Osvi vs Leadsales for hotel WhatsApp and bookings

Osvi answers hotel guests on the phone, WhatsApp, website chat and email, quotes live rates from your PMS, books the room and sends the payment link. Leadsales is a WhatsApp, Instagram and Messenger CRM for Latin American sales teams, with an AI add-on that qualifies leads on WhatsApp.

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Books and takes paymentCalls, web chat and emailFrom $59 a month

Osvi or Leadsales: which is better for your hotel?

Osvi. Leadsales' AI add-on qualifies WhatsApp leads and hands them to a salesperson; it doesn't book, take payments, answer calls or cover website chat and email. Osvi does all of that for hotels, from $59 a month, where Leadsales starts at $97 before its AI add-on.

Books the room and takes payment

Osvi creates the reservation from live PMS rates and sends the payment link in the chat. Leadsales' Lead Agent qualifies leads and has no booking or payment features.

Calls, website chat and email

Osvi answers all three with the same agents as WhatsApp. Leadsales offers none of them, and its AI works on WhatsApp only.

Connects to your PMS

Osvi works with all major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERA. Leadsales has no integrations directory, and its public API is still in development.

Osvi vs Leadsales: features and pricing

Osvi and Leadsales compared on channels, hotel systems and pricing
FeatureOsviLeadsales
Built forHotels, hostels and hotel groupsSales teams selling over WhatsApp, mainly in Latin America
AI phone receptionistIts own AI on any plan: answers 24/7, quotes live rates, takes the reservationNo calls; Lead Agent transcribes WhatsApp voice notes
WhatsAppAnswers, quotes and books inside the chatWhatsApp Web by QR on Basic; official API on Professional and Advanced
Website chatOn every planNot offered
Instagram and MessengerFrom the Pro planInstagram and Messenger inbox; the AI works on WhatsApp only
EmailFrom the Pro plan; replies from your own property data, and staff can take over any threadNot offered
Hotel PMS integrationsAll major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERANo integrations directory; public API in development
Books rooms from live ratesQuotes live availability and creates the reservation in your PMSLead Agent qualifies leads; booking not offered
Payment links in the conversationSends the link in the chat, or on WhatsApp during a call, and chases unpaid onesNot offered
AI languages50+ languages, on calls and in chatNot stated; the app is in Spanish, English and Portuguese
How it's pricedMonthly plan covering up to 5 rooms; calls billed by the minutePer account with 3 to 5 users; AI agent is an add-on
Starting price$59 a month for up to 5 rooms; $309 with WhatsApp and the PMS connection (billed yearly)$97 a month, or $77.60 billed yearly; Lead Agent from $87 a month

Prices in USD before tax, November 2026. Leadsales details from Leadsales' pricing page; Osvi prices from our hotel plans.

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How Osvi and Leadsales differ

Osvi takes the booking

Osvi's agents quote availability and rates from your PMS, create the reservation and send the payment link in the chat, then follow up if the guest doesn't pay.

Leadsales' Lead Agent answers from your website and documents, asks the qualifying questions you set, moves leads through funnel stages and hands them to a salesperson with a summary. It doesn't book or take payments.

Osvi covers the phone, website chat and email

Osvi answers on the phone, WhatsApp, website chat, Instagram, Messenger and email with the same agents and guest history.

Leadsales works on WhatsApp, Instagram DMs and Messenger, and its AI answers on WhatsApp only. It has no website chat, email or phone calls.

Osvi connects to your hotel systems

Osvi works with all major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERA, plus custom APIs. Leadsales has no integrations directory, and its public API was still in development in September 2026.

Osvi vs Leadsales pricing

What a hotel pays

Osvi's hotel plans cost $59, $129 and $309 a month on yearly billing, each covering up to 5 rooms, plus a one-time setup fee. We price larger properties by room count. Premium includes the WhatsApp booking agent and the PMS connection, and the phone receptionist is added from $0.053 a minute.

Leadsales charges per account: Basic $97, Professional $133 and Advanced $247 a month, or 20% less on yearly billing, with 3 to 5 users included. Lead Agent is an add-on on Professional and Advanced: $87, $297 or $793 a month for up to 500, 2,000 or 6,000 conversations. Professional with the smallest Lead Agent tier costs $220 a month on monthly billing, and the AI still hands each lead to a salesperson to book.

Osvi vs Leadsales: questions

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Is Osvi better than Leadsales for hotels?

Yes. Leadsales has no PMS connection, website chat, email or calls, and its AI qualifies leads without booking them. Osvi books from live PMS rates and sends the payment link.

How much does Leadsales cost?

Leadsales costs $97, $133 or $247 a month per account, or 20% less billed yearly. Its AI, Lead Agent, is an add-on from $87 a month for up to 500 conversations. Osvi's hotel plans start at $59 a month for up to 5 rooms.

Does Leadsales have AI?

Yes. Lead Agent answers and qualifies leads on WhatsApp and hands them to your team. It's an add-on on the Professional and Advanced plans. Osvi's agents answer, quote and book the room themselves.

Can Leadsales answer phone calls?

No. Leadsales has no phone channel; Lead Agent transcribes WhatsApp voice notes. Osvi's AI receptionist answers calls from $0.053 a minute.

Compare Osvi with other tools.

Side-by-side comparisons with other hotel platforms and messaging tools.