A specialist for every channel. One team for the outcome.

Deploy voice, chat, web, and email agents with the interface and behavior each channel needs. Every specialist shares memory, policy, systems, and accountability for the same customer outcome.

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Voice, chat, web, and emailOne shared operating contextAccountable to the outcome

Build and configure every agent.

Osvi Agent Workspace

Configure the voice agent

Set the prompt, conversational model, and speaking voice.

First Message

Hi, this is Riya from Osvi AI.Prompt

Open with the booking context already on file. Confirm the requested change. Offer only policy-safe alternatives, then summarize the final action before ending the call.

GeminiGemini 3.5 Flash

DeepgramNova-3

Trusted across millions of customer conversations

Use the right specialistfor the moment.

Voice, chat, email, and web are different kinds of work. Osvi gives each channel a purpose-built agent instead of stretching one chatbot across every interaction.

Natural voice that handles interruptions
Fast chat and thoughtful email follow-up
Web agents that complete browser tasks

Customers never have to start again.

When the conversation moves from chat to a call or an email, the next agent already knows the customer, the request, the promises made, and what has happened in your systems.

One memory across every channel
The same policies and approved knowledge
Every action added to one journey record

Resolve the work, or hand it over cleanly.

Agents use the tools you approve to update records, check policy, send confirmations, and finish the next step. If a person is needed, they receive the full thread instead of a blank ticket.

Live actions in the systems you already use
Policy checks before sensitive changes
A complete handoff with no lost context

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Build, run, observe, and improve the complete customer journey.