Osvi vs respond.io for hotel messaging, calls and bookings

Osvi books hotel rooms

Osvi works with all major PMSs, including Cloudbeds, Apaleo, Mews and Oracle OPERA. It reads availability and rates, creates the reservation, sends the payment link and writes online check-ins back to the PMS.

respond.io's AI agents answer from your websites and documents, qualify leads, move lifecycle stages and book appointments. Its integrations list no hotel PMS, and its travel page targets agencies and tour operators.

Osvi's phone AI comes with any plan

Osvi's AI receptionist can be added to any hotel plan for $0.053 a minute, on your existing number or a new US number.

respond.io's Voice AI Agent answers WhatsApp, Messenger and VoIP calls in 32 languages. It needs the Advanced plan, and each minute uses about 70 AI credits from the allowance it shares with text replies.

Osvi prices by room count

Osvi's hotel plans follow your room count, so more guest messages in a busy month don't raise the plan price. respond.io's price rises with your monthly active contacts, the people you message or call each month.

What a hotel pays

Osvi's hotel plans cost $59, $129 and $309 a month on yearly billing, each covering up to 5 rooms, plus a one-time setup fee. We price larger properties by room count. WhatsApp and the PMS connection come with Premium, and the phone receptionist is added from $0.053 a minute.

respond.io's Starter is $79 a month billed yearly ($99 monthly). Growth, which adds AI agents, is $159 at 1,000 monthly contacts and $239 at 2,500. Advanced, which adds voice AI, is $279 at 1,000 contacts and $419 at 2,500. Extra AI credits cost $15 per 1,000, about $1.05 a minute of voice once the allowance runs out, and Meta's WhatsApp fees come on top.