Cloudbeds integration for AI booking agents.

Connect Osvi to Cloudbeds and your WhatsApp and voice agents see the same rooms, rates, and reservations as your front desk. The agent writes each booking it makes into Cloudbeds.

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Live availability and ratesReservations written to CloudbedsWebhooks start follow-ups

Osvi ↔ Cloudbeds

Osvi agents

Cloudbeds

Availability readNov 14 to 16 · 6 room typesREAD
Reservation createdPriya S. · 2 nights · $96WRITE
Payment receivedWebhook · reservation updatedEVENT

Trusted by hostel and hotel brands

Case study

Reading from and writing to Cloudbeds

Osvi connects through the Cloudbeds API with credentials your property authorizes.

Read live inventory
Write the reservation
React to changes

Cloudbeds · how it works

Read live inventoryThe agent pulls room types, availability, rates, and rate plans from Cloudbeds when the guest asks.01
Write the reservationThe agent creates or updates the reservation and guest record in Cloudbeds, then sends the payment link.02
React to changesCloudbeds sends a webhook when someone creates, changes, or cancels a booking, and Osvi starts the right follow-up.03

Agent actions in Cloudbeds

Each action is a bounded tool with your rules attached, and you approve which tools the agent can call.

Quote and book on WhatsApp
Modify existing bookings
Pre-arrival journeys
Group and multi-property

Cloudbeds · capabilities

Quote and book on WhatsAppON

Turn a WhatsApp enquiry into a Cloudbeds reservation with live prices and a payment link.

Modify existing bookingsON

Find the guest's reservation, check availability for the change, and update dates or room type.

Pre-arrival journeysON

Send arrival messages, check-in guidance, and eligible upgrade offers when a new reservation comes in.

Group and multi-propertyON

Route each enquiry to the right Cloudbeds property and price group stays across room types.

Frequently asked questions

Cloudbeds is a trademark of its respective owner. Osvi is an independent product and is not affiliated with or endorsed by Cloudbeds.

What data does Osvi use from Cloudbeds?

The data each task needs: room types and availability, rates, reservations, and guest contact details. You choose the scope during setup.

Which channels can book into Cloudbeds?

WhatsApp, voice calls on your property lines, website chat, and email. Each channel writes to the same Cloudbeds reservation.

How long does setup take?

That depends on how many properties and rules you have. Send us your Cloudbeds setup and the booking flow you want to automate, and we'll map it with you.

Explore more for hotels.

Use cases, PMS integrations, and guides for hotels and hostels.